• Our current processing time is 1-3 business days.
  • Standard shipping takes approximately 5-8 business days to deliver within the US (EXCLUDING Hawaii, Alaska, Puerto Rico and APO). If for any reason you have questions about your shipment you may contact the delivery service provider.
  • Free standard shipping on orders over $125.00within the contiguous U.S.! Free standard shipping is NOT valid on shipments to US Virgin Islads, Puerto Rico, Alaska, Hawaii, APO, FPO or P.O. boxes.
  • Standard shipping is $9.95 for orders under $125. HUGBUG cannot ship to P.O. boxes, APO, FPO, DPO addresses.
  • Unfortunately FREE shipping is NOT offered on any international purchase made outside of the United States.
  • ALL duties, custom, and shipping fees are the responsibility of the customer.
  • HUGBUG is not responsible for any delayed delivery due to customs, duties, or taxes.
  • Shipping will be calculated during check out.
Order Online Pick-up in Store:
  • HUGBUG is offering order online and pick up in store. This feature allows you to check out on the website and have your items ready for pick up in store next day! This is great for all of your last minute purchases.
  • Order online pick up in store is ONLY available for items that are in stock at that time.
  • You must click the pick up in store option (If available) to ensure your items will be ready for you at pick up.
  • Orders placed before 6:00PM PST will be available for pickup next day.
  • Orders submitted after 6:00PM will be considered next business day excluding weekends and holidays.
  • Please wait for an email stating your order is ready for pick up BEFORE arriving to the store
Contact Information