Shipping & Delivery Information

Free Shipping

Enjoy FREE Standard Shipping on all domestic orders over $200 within the contiguous United States.

Our current order processing time is 1–3 business days. Once shipped, standard delivery typically arrives within 5–7 business days within the continental United States.

If you select expedited shipping, please still allow 1-3 day processing time on top of the shipping time frame.

Return shipping labels are not provided. Please visit our Returns page for complete return policy and instructions.

Please note that shipping transit times are estimates and may vary based on carrier operations and destination. If you have any questions regarding your shipment after it has been dispatched, we recommend contacting the shipping carrier directly.

Domestic Shipping Rates

FREE Standard Shipping on qualifying orders over $200 within the contiguous United States.

Orders under $200 are subject to a flat-rate shipping fee of $12.95.

At this time, HUGBUG is unable to ship to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, P.O. Boxes, APO, FPO, or DPO addresses.

International Shipping

We currently do not ship international.

Order Online, Pick Up In-Store

Enjoy the convience of shopping online and picking up your order at our Los Angeles boutique.

• Select Pick Up In-Store during checkout
• Please wait for your "Your Order is Ready" email before coming to the store
• Orders are typically ready for pick up the next business day     (Monday-Friday)
• Processing times do not include weekends and holidays

Contact Us

For questions regarding your order, shipping, or pickup, please contact us at:

Email: hello@hugbugshop.com

Please allow 24–48 business hours for a member of our team to respond.